Privacy Policy

Information that may be processed

• Account and contact details, such as your name, email address, phone number, and sign-in credentials.
• Information added to the service, such as client, project, company, team, and job records, messages, and files.
• Information related to features you use. For example, if recording or transcription features are enabled, audio and resulting transcripts may be processed.
• Basic technical and usage information needed to operate, protect, and troubleshoot the service, such as browser, device, and request details.

How information may be used

Information may be used to provide the service and its features, authenticate users, keep workspaces available, respond to support requests, protect the service, and meet legal requirements. The organization managing your account may use workspace information for its own business purposes.

Access and sharing

Workspace information may be visible to authorized users in your organization according to their roles and permissions. It may also be processed by service providers that support hosting, storage, communications, or other enabled features, and may be disclosed when required by law or to protect people and the service.

Retention and security

Information is retained according to the settings and practices of the organization providing your account and applicable legal requirements. Reasonable safeguards are used to protect information, but no system can be guaranteed to be completely secure.

Your choices and questions

For requests about information in your workspace, including access, correction, or deletion, contact the organization that provided your account. That organization can explain which rights apply and how to exercise them. You can also contact your organization with questions about this notice.

Updates to this notice

This notice may be updated as the service changes. The effective date above indicates when this version was prepared.